Nail holes used to hang pictures
Minor spot painting between tenants
Traffic wear in carpet
Carpet replacement after 5-7 years
Scuffed hardwood floors where furniture and normal wear patterns exist
Basic cleaning between tenants
Basic carpet cleaning
Worn toilet seats
Re-keying or replacement of worn locks
Blind replacement due to sun damage or paint flaking
Caulking or any other preventative maintenance
Other items may exist but these are the most common that we see in a normal turnover of a rental property in our market.
1) Get insurance notified and involved.
2) Photograph everything you can.
3) Mitigate water issues ASAP, especially if it affected other units.
4) Get on the phone to restoration companies to get a couple quotes.
5) If you have other units to move the tenants to, do it. Be careful what they take with so you don't have a second unit stinking of smoke.
6) If it was tenant caused, get their renters insurance involved.
7) Do NOT offer to put the tenants up in a hotel. Owners insurance will not cover that. That's what renters insurance is for.
8) Be prepared to be questioned pretty good by fire investigators if it wasn't tenant caused.
9) Once insurance signs off on a restoration company, they will handle the clean up and repairs to get the unit habitable.
10) If the owner isn't aware, most insurance policies on rentals generally have a lost rent payment so they will receive rent during the down time. Verify with insurance though on it.>